Terms and Conditions

Last updated: October 22, 2025

Welcome to www.neelkamal.online (“Website”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before using our Website.


1. General Information

The Website is owned and operated by Neelkamal Online (“we,” “us,” or “our”). By accessing this Website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.


2. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
You must not:

  • Use the Website for fraudulent or malicious purposes.
  • Attempt to gain unauthorized access to any part of the Website.
  • Upload or transmit any viruses or harmful code.

3. Products and Services

All products, prices, and availability displayed on the Website are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time without liability.

We make every effort to ensure that product descriptions and images are accurate, but we do not guarantee that product colors, features, or details will be error-free or exactly as shown on your device.


4. Orders and Payments

When you place an order through our Website, you agree to provide accurate and complete information.
We reserve the right to:

  • Cancel or refuse any order for any reason.
  • Limit or prohibit orders that appear to be fraudulent or placed by resellers.

All payments must be made through authorized payment gateways listed on the Website. We do not store your payment information.


5. Shipping and Delivery

Delivery timelines mentioned on the Website are estimates and may vary depending on your location and logistics conditions.
We are not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances.


6. Returns, Refunds, and Cancellations

Please refer to our Return and Refund Policy for details on product returns, exchanges, and refunds.
We reserve the right to refuse returns or exchanges if the product has been used, damaged, or altered.


7. Intellectual Property Rights

All content on this Website, including text, graphics, images, logos, designs, and software, is the property of Neelkamal Online or its licensors.
You may not reproduce, distribute, or create derivative works from any part of the Website without our prior written consent.


8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Your use or inability to use the Website.
  • Any unauthorized access or alteration of your data.
  • Any errors or interruptions in the Website’s operation.

Use of this Website is at your own risk.


9. External Links

The Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such third-party websites. Accessing them is at your own discretion.


10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.


11. Changes to These Terms

We may update or modify these Terms at any time without prior notice. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes means you accept the revised Terms.


12. Contact Us

If you have any questions about these Terms, please contact us at:
📧 Email: info@neelkamal.online
🌐 Website: www.neelkamal.online